Policies & FAQs

 

Returns/ Exchanges

We do not offer any returns and exchanges upon final payment.​ For merchandise: we offer a 7 day return policy for unworn apparel.

​Upon request we can make a test shirt, and send a photo digitally or ship it to the customer for an additional shipping charge.​ We take pride in our quality as a small print shop, each shirt is made with great skill and care.

 

DTG Info

DTG offers no set up fees, no minimums, front and back printing, full color, and a faster turn around. ​Direct-to-garment printing (DTG) is a process of printing on textiles using specialized aqueous ink jet technology. DTG printers typically have a platen designed to hold the garment in a fixed position, and the printer inks are jetted or sprayed onto the textile by the print head.​ DTG, unlike screen printing, may appear lighter in comparison due to the ink going into the fibers of the shirt.

Pricing

Our price includes the cost of the shirt. In store we carry 100% heavy or soft cotton shirts. Specialized shirts will need to be shipped to us, and may increase total cost. ​If you provide your own shirts, we will take $5 off each shirt. Price includes (1-2) full color print locations on front and/or back. We can print specialized collar tags for $1 each.​ Price does not include custom graphic designs.

Custom Order Turnaround

Depending on your order, turnaround takes 5-7 business days. 

Designs

We do not offer custom design at this time, we ask customers to attach all designs in png format in the order request form.

 

 

 

 

“TERMS & CONDITIONS

Customer Supplied Garment Policy

The customer’s garments (or other articles) are accepted on the strict understanding that Color Me Places will not accept any liability whatsoever for any misprints, stains, and damages. All garments are left entirely at the customer’s own risk.

If you supply the garment and there is a problem, we do not replace your item nor reimburse you for the item’s value. 

Cancellation Policy

We collect a non-refundable 50% deposit upon printing to cover the cost of shirts and labor. After the second deposit is paid, we will not be able to cancel the order. We do not offer returns or exchanges due to the customization of our shirts.